Returns & Exchanges
At Nicobar, we want you to love your purchase, but if it's not quite right, we offer a seamless return and exchange process within 15 days of delivery. Please ensure items are unworn, unwashed, and have all original tags attached for a hassle-free experience.
Initiate Your Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging along with the invoice, ensuring the parcel is securely sealed for transit.
Schedule a Pickup
Once your request is submitted, we will arrange a complimentary reverse pickup from your delivery address within 48-72 hours.
Receive Your Refund
After our team completes a quality check at the warehouse, your refund will be processed to your original payment method or as store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing